My service experience at Chapman VW in Tucson exceeded my expectations.
I was treated courteously and professionally from the moment I walked in until I left. The waiting area was clean, comfortable and inviting. What a remarkable contrast to the dealership of my previous vehicle!
Ed explained what servicing had been done to my car and assured me that this maintenance was free. He also explained when the next maintenace was due, what it would entail and about how long the service would take--this is very helpful in planning my next visit. And Nick (who did the service work) even washed and vacuumed my car!
What a pleasant experience all the way around!
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