These guys are horrible. They asked me what was the first available date that I could accept delivery (July 5th). And then they also told me to ship early so that the furniture would arrive by the date I wanted it to. So I called them on June 25th. They never told me in the fine print that the furniture would arrive as much as 14 business days from the first date that I said I was available. I had to this wait for a full 3 weeks after I had moved.
To add to those woes, they were further delayed beyond 14 business days. When I asked for some compensation, they told me that they only compensate $ 25 for each additional business day that they were delayed. I looked back at the contract and it says every additional day, including non-business day. When I mentioned this, they agreed but making sure to make it sound like they were doing me a favor.
Also the person I was corresponding with, Solana is never available to speak with me. I call multiple times only to hear that she is on another line and will get back to me as soon as she is off the phone. Once I got to speak with her supervisor, Beverley and she said that she would look into this matter. But nothing happened. I would therefore definitely not recommend this company.
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