Up until my last service, I had been pleased with having my vehicle serviced at Honda North. Way back in March I had a major service performed at the dealership and it included a ""complimentary rental"" via their in branch partner, Hertz. I eneded up being charged $244 by Hertz for the ""free rental"". I have placed 2 phone calls to Honda North (and about 10 to Hetz at this point) voiceing my displeasure that they would partner with someone who treats their long time customers this way. I left messages both times and I have never received a call back so I will never haver my vehicle serviced there again and I will purchase my next Honda at another dealer. I am still fighting with Hertz to get my money back three months later for what was deemed a corporate billing error. Honda North has done absolutely nothing to assist me.
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