Had new sod installed and needed our underground irrigation system fixed, so I called Rainy Days Irrigation and during my initial call to them told them we had a greywater irrigation system that needed to be repaired. The day Rainy Days was to come out I called to confirm appt and was told they were sending 2 technicians (why? to charge more?) but that the company had capped their time on site at 2.5 hours each. I requested a limit of $300 total since this was exploratory. After the technicians came out they determined that the system was a greywater system and they could not repair it because it was illegal to use a greywater system for irrigation purposes. Since I told Rainy Days this was a greywater system during my first call, they should have told me right then they couldn't repair the system. On top of that, the techs were at my house for 45 minutes but charged me 1.25 hours of time for each tech because they [supposedly] charge clients travel time from their last job. I had to pay Rainy Days over $200 to fix a system they *knew* they couldn't legally repair before they came out for the service call.
WATCH OUT for this company.
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