Overall I had a good experience. My only issue is that I made an appointment for an installation at 10am, and they didn't even start working on the car until 11. Booking multiple people at the same time seems like a bad idea.
RESPONSE FROM Sound of Tri-State:
We book various appointments throughout the day. Sorry you had to wait Robert :( . They should have taken your vehicle in at 10 a.m. Unfortunately at times, our techs get backed up.
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