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In regards to the review, ""Peace"" Not So! - Review by citysearch c | Peace of Cakes

Peace of Cakes

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In regards to the review, ""Peace"" Not So! 7/11/2011

Peace Of Cakes is not liable for any damages incurred by cakes during customer pick ups. We offer every customer delivery to prevent accidents and we guarantee satisfaction to all of our customers. Our cake care guidelines state to refrigerate every cake immediately upon arrival to any venue. We also verbally state this to each customer at pick up. Peace Of Cakes stilts every cake with dowels to prevent top tiers sinking into lower tiers of cake. We did not accuse the customer of dropping this cake. This cake obviously collapsed from lack of refrigeration in eighty degree weather. The original customer was fully aware that we offer and guarantee delivery. Said customer filled out an online inquiry form declining delivery. The original customer was also a joy to work with and extremely polite. This cake was picked up by the original customer at 1pm and we did not receive a call at the bakery until after 4pm. When we asked said customer to tell us what happened to the cake, in order to make preparations to repair it, we were given little explanation other than the cake had seemingly, more
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