I was initially impressed with GS from the start as Jim came to the house, understood what I wanted to do and said he could deliver. Once he had you hooked it went down hill. From initial contract to final installation was 3+ months (only a 3 room system). After the sales pitch they are very poor communicators during the install process. I have called on numerous occasions for some followup questions on the system and always get the "you have to talk to so and so". Well, "So and So" never calls back. I will not go back to them and will use another shop in the future.
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