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consumer beware...big ripped off... - Review by citysearch c | Cole Services

Cole Services

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consumer beware...big ripped off... 7/11/2011

called for the kitchensink cloged. they sent a technician that's rude & untrained.ended up with sewer water flooded my family room without even try to uncloged the sink.the guy was so rude that i have to call the police to get him out of the house.after i complained to his boss. the next day they sent out two technician & after they both tried for 10 or 15 minutes then they claim that the pipe undergound was broken need to replace.they call their supervisor & he came out about 10 minutes later,without checking , he told me the samething & gave me a quote for 46000.00 to fix &replace the broken pipe. the supervisor told me to deal with him only & don't call anybody else then he would give me a big discount. i knew it's ridiculous to cost 46000.00 to replace a pipeline and that might not even the problem,so i call roto rooter for a camera inspection the same day.they sent out a technician & i told the technician what's going on & he asked me to let him try to unclog the sink, & if it not working, he would not charges me anything. so he gets up to the roof and 15 minutes later, the sink was uncloged and the technician told me to beware of people we dealing with. cole plumbing service not only did not have the knowledge to do the job, and their intention was to ripedoff their customers anyway they can. so everyones beware of the big crooed in town. more
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