I have a feeling the ""good"" reviews are from Kading staff themselves trying to sell people on their crappy units.
I moved in while attending college. It started out good at first. I was shown a nice, clean unit and when asked if I could keep my daughter's guinea pigs there, I was told caged pets were no problem. That is one of the reasons I chose the place. Two or three weeks in, the maintenance guy came over to fix a problem with the living room ceiling fan and saw the guinea pigs. He immediately told me that I would have to get rid of the pigs because the only caged pets allowed were hamsters, fish and birds. I I told him I didn't understand why hamsters could stay, but not slightly larger rodents like guinea pigs. I also said that I had asked to keep the guinea pigs before I signed anything, but he said I must have been hearing things because guinea pigs aren't allowed. I told him they could try to evict me if they were going to act that way. Nothing came of it. Probably because neighbors keep all kinds of pets.
It didn't stop there. They complained if I wasn't around to take my garbage can in the garage immediately after pick-up even though other people's cans never leave the curb. They came knocking on my door to yell at me when the neighbor kids left bikes on the yard, accusing me of letting my daughter leave her bike out which wasn't allowed. My daughter was four at the time and the bikes left in the yard were too big for her to ride. And I have more instances of harassment that I just can't fit in a review.
The units have no storage, no amenities. Better bring your own appliances because the ones they provide are cheaply made and break constantly. They won't repair stuff unless you threaten them. I have mold growing in my laundry room. They clean it out, but it comes back, which wouldn't happen if they did it correctly. The air conditioner freezes up constantly. One time it did when we were having 95 degree heat and it was over 100 in my house. I called and they did not call back until six hours later. It was 10:00 at night by then and they said nobody could fix it until tomorrow afternoon. I said that my daughter was getting severe heat rash and asked that they pay for a hotel room for the night since the heat levels were dangerous. Heather told me that since I was ""getting snotty"" with her she would tell the maintenance guy not to make my air conditioner a priority and we could wait a couple of days. It was repaired the next morning after I threatened to contact the county Health Department due to the dangerous conditions. But in return, they harass me constantly about everything they can, like the garbage cans. Stuff they don't harass other tenants about.
I've finally had it, looked up the law and gave them 10 days' notice in writing to fix the mold problem once and for all or I'm leaving and asking for my deposit back, as allowed by law. I expect a fight, but I'm willing to take it to small claims court.
If you rent from these slumlords and have trouble, don't say the reviews didn't tell you so. Better yet, just look elsewhere. There are nice places out there for reasonable rent, you just have to look.
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