Our air conditioner went out on July 22. We have a newborn baby so this was an emergency that we get our air fixed a.s.a.p. My wife and I called PSE&G and they told us that our air conditioner dying was not considered an emergency, even after i told them we have a newborn. My wife then found friendly electric online and we had 2 techs come by in less than 2 hours! They were the friendliest workers i have ever had the pleasure of dealing with.
Chris and Darius were so friendly and funny too! It was like having two family members work on our house, that's how comfortable they made us feel. Upon further inspection of our busted air conditioner they found that we needed a new electrical box! Thank god they found this problem or else we could have had a fire! My wife and baby stayed at my parents house while we got the air working.
Within a few days my wife and baby came back to our home with a brand new comfortable air conditioner. We also purchased their yearly maintenance plan where they will come and service our unit. I cannot say enough good things about friendly electric! After this experience, with Friendly Electric, we canceled our PSE&G "worry free" plan.
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