My husband and I purchased a 2008 Subaru Tribeca from Issa on July 1, 2011. We had to write in to tell you how wonderful an experience we had with your dealership. Issa had met us with the most professional and calming way so we felt NO pressure on us at all. We had previously shopped and we're unsatisfied with the salespeople not being able to find us what we we're looking for. Issa listening to us and immediately knew just what we we're looking for. We fell in love with the Tribeca and the professionalism so we put a deposit on the car. The next day we met with the financial rep (we do not remember his name) he also went out of his way to explain in detail everything we needed to know about financing a newer car. He answered any questions we had (we had a lot it's been 11 years since we financed a car).
This is the kind of customer service one expects in today's world but rarely gets. Please make sure they both are given a pat on the back (or a free lunch) for giving us this positive experience. We will be sure to recommend Bertera Subaru to friends and family in the future.
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