We could not be happier with our Lander's experience. Dale was exceptional in his knowledge of wood flooring and led us in the right direction for our needs...... not pushy at all, but very helpful. We were impressed that he came to our home on the day of installation to make sure that the installers knew exactly our preference of how we wanted the floor laid and molding installed. The follow-up phone call 2 days later was appreciated......very customer oriented. The installation crew worked like a well oiled machine and did a great job accommodating all the specifics that we had requested. Without being asked, they saw the package of felt floor protectors I had purchased and stuck them to the bottom of every piece of furniture before returning it to the room. That was a job I was not looking forward to, as there were at least 200 needed! Our Lander's experience was very positive from selection to installation. We love our new wood floor, just wish we had gotten rid of our old carpet years before!!
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