I wish I would have listened to the warnings of other reviewers. Burkett's is simply bad. They don't care to call you back. Even when the sales reps and service staff acknowledge that you've been wronged, there is nothing they can do about it because the owner will not take reponsibility. They don't call back, they don't follow up, and ultimately, they screwed up our pool plumbing! Costing us about $2500 to have another company ru-plumb what they've messed up. We will be taking them to small claims court...what a hassle and a terrible company. I don't even know how their employees look themselves in the mirror, let alone Rick the owner.
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