I have used their grooming service several times and I have never been pleased. Each time my dog returns looking mangier and more unkempt than when I brought her in. Most recently, I was told to wait three hours and I ended up waiting five for my dog to be done. When I told a manager about my problem, he scoffed it and told me it was my dog and not the groomers. I have never had worse service than at this store and I do not plan on going back ever again. The managers are very rude and the staff is quite unapologetic.
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