I almost don't know where to start. We have been in our home for 17 years, and in that time have had more than 10 landscapers. We have had our yard professionally designed twice, the most recent time using Turf Works. They did a great job then, but we didn't think about using them for regular maintenance, even though we'd had some awful landscapers in the past. Well, not long after they redid our yard, they came back to us offering regular service, and we decided to give them a shot. That was in '06, and we've been using them once a week, year round, since then.
We have experienced some true nightmares involving landscapers over the years, so when Turf Works approached us, we didn't have very high expectations. Greg's quoted price seemed high at first, but he convinced me to give him a chance, assuring me that I would like what I received for my money. Talk about exceeded expectations. It quickly became evident that Greg's word was gold, because we've been consistently amazed by the service. To give a brief example, they will vacuum up the leaves in the Fall, and inevitable some either can't be reached, or escape somehow. The Turf Works guys will pick up the extras by hand, until there isn't a single leaf on the ground. I've personally observed this several times. Also, they will never blow leaves or debris into the neighbor's yard; everything goes away with them. They even take care of the city median, just to make our house look that little bit better.
If I ever require anything in addition to the regular service, I can simply send Greg an email. The next time the crew comes out, they will come to the door to address the task with me, to make sure they understand my wishes. Sometimes Greg will come out himself to discuss the job, and work on it himself. The crew will sometimes have suggestions, too, and will ask we what I think about taking a little bit of this shrub here, or relocating this plant there. It is truly a first class service--almost too good to be true. I am grateful for them, because I know Greg and I know the crew, and can consistently rely on them to deliver.
Greg is a perfectionist, and very detail-oriented. But he's also able to see the big picture, and can make a work of art out of your yard. They could probably be a much larger business, but there aren't enough Gregs to go around, and he's dedicated to providing the personal touch. I have tried hard to think of just one negative aspect of the Turf Works experience, and honestly can't think of a thing.
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