I spoke with an associate first thing in the morning to set up an appointment for the same day. The technician, Shawn, was at my house in a very timely fashion. He was very informative to all of my options concerning the water heater that needed to be replaced. After selecting one of the many options, Shawn went to work removing the old heater and preping for the new one. The genleman that brought the new heater was so nice, the type of person you would want as your nieghbor, he stayed to help complete the project. I can't say enough good things about the people and company.
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