The gentleman with Mr. Rooter who came to my home was very nice. He explained everything to me and showed me exactly what was going on. Basically, a pipe from my kitchen sink came detached and was leaking into my basement through the outside.
He reattached the pipe, and cleaned the drain. He was very thorough, and seemed to be sure that the issue was resolved before he left. Everything is working fine so far. He knew what he was doing, and I trusted him. It was a wonderful experience, overall.
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