I have been to this spa several times. I do not understand what everyone is complaining about. I see that most of the negative comments are from years ago, so perhaps things have changed, but I always have a nice time. While I think the place could use a little updating, I understand that they are corporately owned and that may be why this is not done. Otherwise, the front desk is always polite when I am there, I see a few ladies there regularly, and I have never had any of the issues I have read from others. I have witnessed some patrons actually being quite rude and a bit out of line for issues that were completely their fault and not the staffs' fault. I read comments from others about customers becoming angry because they were late for a shorter service and the technician did not have the time to still get them in. I myself have witnessed this twice! Which can only mean that this occurs often, and that people need to be more respectful of a business that runs on a strict time schedule. As a previous reviewer mentioned, it is not fair to you, the technician, or the person behind you for them to still take you and hold up everyone else. None the less, I always have a good experience for a reasonable price and it is definitely worth checking out.
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