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Worst Customer Service - Review by citysearch c | Bon Temps Limo

Bon Temps Limo

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Worst Customer Service 6/28/2011

""Worst customer service? Tried to book them for my wedding but wanted to see their fleet in person to make sure it was what we were looking for. Contacted them and the owner said that the bus was in the shop getting the sound system fixed and should be out and able to view by Friday, said she would call us back and let us know. NEVER HEARD BACK. Called following week figuring they got busy and gave them a chance. Got the same run around that the bus wasn?t available to view and she would contact when it was available. Another week passed and NEVER HEARD BACK. Called again in week three on Monday and she said she would have someone meet me to view the bus and they would contact me Tuesday to go view it. Of course, NEVER HEARD BACK. Called the company to let them know of my frustration and told them they would not get my business. The OWNER said ""if you?re going to be that meticulous about wanting to see the bus you should take your business elsewhere."" She never apologized and asked , ""what the hell do you want me to do"". The rest of the phone call was her YELLING across the phone about how difficult we were being. Bon Temps Limos is a waste of time and the worst customer service I have ever dealt with. The worst part about it was that we were dealing with the owner of the company the whole time. If you?re looking to get the run around and treated like crap Bon Temp Limos is the company for you. more
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