When I set up the appointment one of the reason's I chose sunrise was, in the phone book their ad said "satisfaction guaranteed." I was looking for a cost effective way to rid the rodents coming into my house and walls. I even paid extra for a map to show where entry was being made in hopes to repair it myself and rid of the rodents so that I could begin the pest protection program. After evaluating the job done I saw that only two access holes were marked on the map. Those were two I had pointed out. When I called and explained the situation the man on the phone agreed and said the job was not complete but wanted to charge me again for them to come out to complete it. I was constantly interrupted while trying to explain and eventually canceled my appt and decided to take the loss and call another company that stood by their word. I myself found ten plus holes where entry was gained and should've been marked.
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