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Horrible Horrible Horrible - Review by citysearch c | Mossy Nissan Kearny Mesa

Mossy Nissan Kearny Mesa

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Horrible Horrible Horrible 6/24/2011

Wow, where do I start. I currently own two cars and I take them to different dealer and the difference is just night and day. I purchased a preowned car a year ago and initially I was impress. Unfortunately, after you purchase is complete, the customer service goes down the toilet. Their used car lot has a better service relation compared to the new car lot. Stay away from this lot, your presence is ignored unless you but a new car. I stood in front of the showroom across from the manager's desk and no one even bothered to ask if I have been helped. I am active duty with a business degree and I use this place as an example of what not to do. I left multiple messages and no one bother to call resulting in this. In comparison to the Ford dealer down the street is night and day. I didn't write this out of hate but to spread awareness to thos who are looking at purchasing from this location. Go somewhere else and save yourself from the headache of numerous calls and visits with no good results. One good thing about this dealer are the used car receptionist, they did helped but with limited success. more
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