My office was robbed so we contacted this company for an alarm system, everything seemed to go fine until we decided we wanted to go with another monitoring company, one that was local. We called to cancel the contract well in advance. I continue to receive bills and spoke several times to customer rep's and everyone I spoke with said there was nothing noted on the account. I received a letter from the main office and it stated that we owed and if it was not paid they would cancel our service - GOOD I told them, I sent them a fax explaining who I spoke with and when and that we wanted the services stopped to begin with. Thinking this nightmare was finally over I was surprised today by a phone call from a collection agency stated that if I did not provide COMPANY checking account information for payment over the phone with no bill (the amount is DOUBLE) to be provided they would file legal action against me personally!! I called Interface and they refused to speak to me....I just want this nightmare to end
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