Check their Better Business Bureau rating, that says a lot. They are actually located at 3300 South and about 300 West. They recently *fixed* my uncle's laptop. It had Vista on it, and has a legit key on the back for it. For some dumb reason they put Windows XP on it. Found out it was an illegal version of it later too. Older version of Windows on a computer that came with a newer version of Windows = lots of problems. It's like putting a HEMI engine in a Yugo. That laptop kept locking up, drivers were all wrong, the fan wasn't working right among other things. They managed to charge him $142.04 for all of it too. He had to go to another shop (PC Laptops) to fix it. I would recommend PC Laptops, they actually informed my uncle of the illegal software on his laptop that Computer Bytes installed. ***I went in there today (5/20/11) with my uncle to get a refund. I brought proof that they put an illegal version of Windows XP AND an illegal version of MS Office 2007 (we found this out later after talking to PC Laptops yesterday). All they could tell us was that Computer Bytes is under new management and that ""was the previous guys that did that"". They are still the same company, same address, same phone number, they are still responsible. If it was viruses that they didn't get rid of that's one thing, but illegal activities are another thing and my uncle is entitled to a full refund because of that. They defiantly refused to issue a refund because this happened in 2009. Therefore, I am submitting this review, I will aggressively seek action against them through the BBB and the Consumer Protection Agency of Utah. I also updated my case with the Microsoft Anti-piracy team about this. They are actively investigating them as well. This is not a good company to do business with, they are very unethical.*** If you notice the reviews on here, most of them have quite generic names and have only reviewed this place. Looks like the owner is making multiple accounts just to give their business good reviews on Google.
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