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THE CARE WAS EXCELLENT - Review by citysearch c | Clove Lakes Health Care-Rehab

Clove Lakes Health Care-Rehab

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THE CARE WAS EXCELLENT 6/16/2011

My mother recently spent a month at Clove Lakes after a brief hospital stay. Everyone in my large and often critical family had only good things to say about the care that she received while at Clove Lakes. She is home now, quite noticeably stronger than she's been in a long time. All of the staff with whom we came in contact always asked after her well being and ours. How is your mother they would ask... do you need anything? The doctor monitored her care and medications and adjusted some of them which we find was for the better. The nurses very competently watched for any changes in her condition. The certified nursing assistants were caring and gentle. The therapists patiently worked to increase her endurance towards the goal of returning home. Social Service was always available to answer questions and prepare us for the transition home setting up home care services and equipment. Dietary was always aware of food likes and dislikes and ensuring that she was eating enough. We brought her personal wheelchair because she's comfortable with it and while I hadn't noticed that a hand brake wasn't working, the nurse did and immediately, Plant Operations was there to repair it. Pastoral Care made sure she got to Mass, Recreation worked on including her in activities, she had weekly beauty parlor appointments and the Environmental services staff works hard to keep everything so clean. We're very thankful for the excellent care. more
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