First off...I called 4 or 5 other places before deciding on this one. Most were answering machines or voice mail. I needed to talk to someone about my notebook problem. Got through to a friendly lady who assured me they would be able to fix my problem (She believed I had caught a nasty bug virus). I decided to have a technician come out to my office and do the work here. I was more concerned about my data than the notebook at this point.The tech was very courteous and obviously knowledgeable. I felt at ease when he began to backup my important files before proceeding. A great relief. He then ""scanned"" my notebook and found what he'd suspected and removed it. All-in all, after everything, my notebook runs faster, my day is intact and the bill didn't send me into shock. I will use this company again (if need be) and will recommend them to all.
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