Ms. Lee Terry who is in charge apparently of customer service/calls is the most rude person I have ever encountered. They act like they are the only pool service company in Indianapolis. We waited weeks (after calling since early April) for pool opening (only because the house we bought was closed by them so the realtor suggested we should have them open it). She has hung up on us, is refusing to return the cover they took with them to ensure you are forced to close with them on the fall. Ms. Terry will be receiving an unexpected visitor in the form of a Marion County Sheriff to retrieve our proper which is now considered stolen goods since she has been asked to return and has not. Do not under any circumstance deal with them. I purposely subscribed to Angie's List to see if it's an isolated event but all their reviews are negative and this coming from pools they had been servicing for 15+ years. Crazy!!
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