I spoke to 4 other service companies before calling One Hour Heating and Air. All 4 were difficult to work with, to get prices or to get scheduling.
I have received nothing but great service from One Hour Heating and Air from the 1st contact. Each person I dealt with has gone above and beyond to provide me with the service and information I needed. Just from one service call I can tell that the technical staff cares about what they do and they educate as well as service.
I had a complex issue which required the shut down of my system over the weekend. First thing Monday morning the office called to get me set with the remaining work. They did the follow up visit at no charge and had my system back up and running before the morning is offer.
The front office stays in communication with the technicians and provide a great interface between the two.
I will be making One Hour Heating and Air my primary service company. And I feel comfortable enough with their work to recommend them to others.
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