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A DISASTER!! - Review by citysearch c | Thomas Cole Salon

Thomas Cole Salon

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A DISASTER!! 6/12/2011

Please know that I've waited a week before reviewing this salon to know that I was calm, cool and collected. I went to get a simple blow dry for my son's graduation party. I have short, soft fine hair with a great $175 haircut from a salon in the city, so blow drying my hair is a no brainer. I knew something was wrong when I was assigned to Francesca and then mysteriously two days before my appointment I was told she ""no longer worked there."" The girl who did my hair was so sweet and anxious to please, it's just that she has NO idea of how to blow someone's hair. It's not about the $40 fee for doing it and the $10 tip I gave her, [I felt bad for her and I wanted out of there fast] it's about the terrible job she did! I had to be at a party at 12:30, by the time I got out it was 11:15, had to go home, put my make-up on, get dressed and make it to the party in time. If I had the time I would've made them wash it out and maybe not paid, but I needed to get out. I knew that the owner Tommy realized how she botched it up and they kept talking about their magic fingers and that the pomade would make it look good. He really tried to save the day to NO avail. In fact, the gunk that he put in my hair took 3 washings when I got home to get it out. I don't even know why I went! Came home and gave myself a gorgeous blow dry!. I even brought the girl a picture of my own hair blown out. Liza was her name. I only gave this place one star because that's all that's available, wish I could've gone lower. I came out of there with dry hair sticking up like I put my finger in an electric socket! May I add that the top was flat as a pancake and I had asked for body! The owner should've recognized the disaster and should've said ""wash her hair again, let me do it!"" I knew Liza was brand new because as I was walking out I heard the owner say: ""Good job."" That's just a blow dry! Can you imagine a haircut at this joint or highlights? Do yourself a favor and stay away! P.S. I just read the owner's blurb! The mysterious Francesca who was supposed to do my hair is his sister?? And she no longer works there? Oh brother! Bad, bad, bad!!! So I'm set up for Francesca, she has an argument with her brother or maybe doesn't want to come in at 10 to blow my hair? Man, get your act together! more
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