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A BIG DISAPPOINTMENT! - Review by citysearch c | A Canine Experience

A Canine Experience

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A BIG DISAPPOINTMENT! 6/17/2011

After reading the reviews I was confident I was sending my two dogs to a good kennel for boarding. My german shepherd and maltese were nervous when I dropped them off, but the staff was friendly and helpful. The environment seemed to be very pet friendly and catering to the animals. As I left I felt calmer and less worried about leaving them. But this is where it ends. On my return to pick them up, my german shepherd was exciting to see me but she wanted to leave asap! She greeted excitedly but then she went straight to the exit door to depart! The main reason why I am only giving 1 star is because of my maltese. When they returned her to me her bottom half of her body (including her hind legs) were covered in pee. This can only tell me that they left her in her kennel for a long period of time, did not take her out on her potty breaks, did not clean her kennel, but most of all I feel as if they neglected her. I've had my maltese for 15 years and never ever had this type of problem with another boarder. I have boarded her at other places and I have never received her covered in pee. My heart went out to my two dogs. I will not be sending my dogs back to A Canine Experience. more
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