Poor management and lack of human compassion ; a friend of mine had to cancel the membership for personal problems and the management charged her a steep fee.
They don't care about personal problems and other life situations.
Considering the fact that the economy is still in recession, and many people are dealing with financial problems, it would have been appreciated an effort on their side.
Even after personally, talking to the vice president of the facility, he did not care at all.
Do no expect human compassion or any help whatsoever at this place.
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