I was a frantic bride when I walked into Wedding Day Diamonds at West End, having been told by another jeweler less than six weeks before my wedding that the wedding band we had ordered for me wouldn't be ready in time for the wedding.
Shauna and Charlie were heaven sent - they were so kind to my poor, freaked out self. But more than that - they were solution-oriented and incredibly helpful. I had specific requirements for my ring so that it would go well with my engagement ring, and they worked with me to find just the right solution that very night. They knew their inventory, they knew what would and wouldn't work, and they gave me honest feedback - when I asked! - about the choices in front of me. It was useful and it was reassuring, and they were professional the entire time.
Even more impressive? Shauna promised that we would have it in our hands two weeks before the wedding, even custom made, and tonight we picked up my beautiful, perfect wedding band that my fiance will put on my hand in two weeks and two days. She practically stalked the folks to make sure it would be ready, and ready it is!
Even more impressive than that? I got a call from Shauna about an hour ago saying that in the end the ring had been less expensive than what they had *already* *charged* me for, and she would be refunding over one thousand dollars to my credit card. She could've never told me that and I would have been none the wiser. That's integrity, and that's professional, and that's the sort of place and the sort of people I will be referring my friends and family to for years.
Go to Wedding Day Diamonds at West End. I assure you, it will be a wise choice for you.
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