I would give Steam Machine a 10 STAR rating if I could! Sears and Stanley Steemer came to my home 6 times and could not get a large RED STAIN out of our white carpet. The stain was located in the middle of the room. When Steam Machine came into our home, they asked us if we want to pay a little extra to get this RED STAIN out. I informed Tom that others tried to remove the stain and could not, so I said NO.
BUT, when Tom said to me the cost to remove this stain would be $35 and no charge if the stain will not come out. What did I have too loose? I would have been willing to pay $200 to get this stain out, so I told Tom try to remove it you can ! hahaha.
GUESS WHAT??? Tom worked on the RED STAIN for less than 5 minutes and the red was gone!!!!! I could not beleive it, he got the red out! I will NEVER EVER use any other company to clean our carpets, Steam Machine Rocks.....
Bill
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