This co installed a whole house unit and maintained it for 7 years. The last year we have had a few minor problems. The last two visits were by a new service man and he found a new problem each time. But my main complaint comes from the ruining of the compressor. The compressor went out and when I called the "home insurance" co to fix it, I was told it wasn't covered. The problem was maintenance....the folter was so clogged it ruined the compressor. BUT ESP HAD DONE IT'S ANNUAL CHECKUP JUST TWO MONTHS AGO. This new service man had found another problem, but DID NOT MENTION THE FILTER. I'm out $700, because they fouled up the annual maintenance.
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