ESP Services Inc

We have been working with ESP Services in Arlington for years. They have always been prompt and professional when handling our service calls here in Prosper. Their service tech, JEFF, is just outstanding. He diagnosed and fixed several problems others had missed. We made a large investment with this company several years ago, and they continue to stand behind their equipment. We appreciate that, and will recommend their business to others. more

Stay way from Phil the manager at ESP Services. For that matter, stay way for ESP Services the company. This company sold my wife and I a new air conditioning and heating system four years ago. Service men from ESP Services have been back and forth to my house dozens of times. These service men have attempted to repair wiring problems, component problems, leaking problems, and so on and so on. In the first year, the air conditioning drain line leaked all over my house ceiling. I was stuck with the repair bill. I had spoke with Phil about this problem. I got the deer in the head lights treatment. I never would recommend Phil the manager at ESP Services or ESP Services the company to anyone needing an air conditioning or heating system installed or serviced. Sincerely, David Jenson more

This co installed a whole house unit and maintained it for 7 years. The last year we have had a few minor problems. The last two visits were by a new service man and he found a new problem each time. But my main complaint comes from the ruining of the compressor. The compressor went out and when I called the "home insurance" co to fix it, I was told it wasn't covered. The problem was maintenance....the folter was so clogged it ruined the compressor. BUT ESP HAD DONE IT'S ANNUAL CHECKUP JUST TWO MONTHS AGO. This new service man had found another problem, but DID NOT MENTION THE FILTER. I'm out $700, because they fouled up the annual maintenance. more