I thought Alpine Heating and Cooling were very good, and I feel really blessed to have found them. I called them last year, along with a handful of other companies because I needed to have two furnaces replaced. I was aware that I had an illegal water heater with a U bend in the pipe that also needed replacing. I didn't say anything as the companies did their inspections. I was able to eliminate four companies immediately because they didn't even realize the water heater was an issue. Of the remaining three companies, all who gave me good quotes, I felt that Alpine was the best because not only did Michael recognize that the water heater was a huge potential problem, but he explained to me why and how it could be deadly. He recommended that I keep a carbon monoxide detector near it in case. He also wished he could take a picture of it to show his staff what not to do.
Unfortunately, I realized I couldn't get the furnaces right then and there, so I asked Michael if he'd keep my information on record. I hoped my thirty-five year old furnaces would last through the winter. Thankfully they did. I called Michael this spring and he asked what had he quoted me and I told him and he said that would still be fine and went with the original quote. I thought that was amazing!
We scheduled a time for the following week and a time. I didn't have to make any phone calls, eight men showed up at my house on the right day and time, at 7:30am and ready to work. They worked like a fine-oiled machine. I watched them the entire time and there were no bosses or supervises among them, they all just worked equally hard and well together. They worked constantly, sure the joked a few times and sang a little bit, but these guys kept working the entire time. I was very impressed. They knocked it out by 5:30 that night, completely done. They cleaned up after themselves, and did an outstanding job. I am very happy with the experience I received. I would definitely recommend them to anybody! I'd rate them all 10's if I could!
M. Barrett
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