My computer had been unstable for a while before it died completely, so I was dreading the worst when I started shopping for tech help. Robert at Austin PC Tech explained the best- and worst-case possibilities in language I could actually understand, the shop called when they made the diagnosis, they completed the work one day after I dropped it off AND the cost was exactly what they said it would be. I have a lot of confidence in these folks. No unnecessary work, no upcharges, great service in a timely manner at a fair price.
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