Service Department is slow, customer service is lacking in general, sales manager is belligerent, poor follow-up with customers in each and every department. They will not work with customers on trades... Doc's offer was, at least, $2150.00 lower than any other dealer I went to. The atmosphere of the store is one of arrogance and entitlement. Owner considers her dealership to be "the Rodeo drive of Harley dealers". She would rather tell stories about her dealership's history than solve customers problems.
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