I didn't really care when Mass Carpet Care showed up, so they were fine for me when it came to their availability. One of my bigger concerns though was the brand new furniture in my bedroom. I had asked them to raise it off the carpet before they cleaned, but they didn't do that. Other than that, the cleaning was okay. I'm not sure if I would need them again, and I would have to think about it, but I guess they were okay.
more