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Store Manager Lacks Honesty & Trust - Review by citysearch c | The Salvation Army Thrift Store & Donation Center

The Salvation Army Thrift Store & Donation Center

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Store Manager Lacks Honesty & Trust 5/7/2011

Do not donate your items to this store! The store manager lacks loyalty and honesty. On May 5, 2011, I went into the store, showed interest in two chairs. I paid cash for one chair and had to go to the bank to get cash for second chair. The manager mentioned that he would hold the chair and allow me time to go to bank. When I returned, the chair had a sold sign attached. I expressed my concerns… (I drove 20 minutes, picked up my credit card, withdrew money and returned to store within 20 minutes. The cashier was very rude. He stated that, the chair had been sold and there was nothing he could do. I remained in the store until closing and the chair was never picked up. I believe one of the employees (manager) was interested in the chair. The Salvation Army is a non-profit organization. Items are donated and sold for a profit. Many of the valuable or designer items are taken by employees and never placed on the floor or sold to a family member, friend, etc….. I am very upset and will never shop at The Dover Salvation Army store again. more
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