We have been going to SIP for 11 years. We moved to Louisville and still drove all the way to Jeffersonville so that all 3 of my children could have the same doctors. Recently we were late for an appointment and they refused to see us. They said we had to reschedule. I understand their late policy, but really? We rushed to get there on time, leaving school early and driving from Louisville. We have put up with the long wait time on the telephone, mistakes on prescriptions, and leaving off important info on prescription refills. Yes their staff is obviously overwhelmed, but this time even the doctors didn't care who I was or why I was late. They still refused to see us.
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