The pick up was ok, the two men wrapped and boxed things and loaded our things into a huge truck with lots of individual compartments. The delivery was another experience all together. One man showed up at night and unloaded our things all by himself. My husband and I unpacked and unwrapped the furniture which was quite a job we were not expecting at 8:30 pm. When I unwrapped my wooden tv trays the stand was broken. I then unwrapped one of my antique tables and the leg was broke off. When I reported this to STI they referred me to there insurance company who sent me forms to fill out and questions that made me look like I had done something wrong. I filled them out and sent pictures and paid money to mail the items to them certified mail one month ago and I haven't heard from them at all. I would not recommend them at all.
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