Found a PUBIC HAIR on our chopped Carnitas-I was beyond pissed. The Tripas (Salty yuk!! Un-eatable). Their refried beans were swimming in LARD. The Tamales chewy (undercooked). The waiting period was ridiculous. Poorly managed- chaotic. Nothing but rude staff of cashiers, baggers & taco makers with attitude. Bad work environment
Bad management
Will need to make drastic changes to benefit better demographic to catch up with other companies.
Advice to Senior Management
Too many things to list!! Basically improve everything. Hire a more capable CEO (meant hire a capable CEO not one that has no vision) , improve benefits, treat employees better....etc.....etc.
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