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No Customer service - Review by citysearch c | U-Rent It Sales & Svc

U-Rent It Sales & Svc

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No Customer service 5/2/2011

Rented a two man post hole digger was I a hurry to get started on my project, heard the guys in the back start it thought it was good to go,helped them load it after the lady inside had troubles with the computer. We used it to drill 20 hloes could not get it to idle and the throttle would stick wide open every now and then. When we returned it, we told the so called manager the problems and he asked me why we took it if it did not work. We did not know that it did not operate properly at the time. We did cmplete the job but the equipment is rough and not well maintained. The guy was overly rude and wouldn't know the meaning of customer service if it slapped him in the face. This was my first and last time to step foot in their door and suggest you find somewhere else. more
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