Why I make an advanced reservation. So that 3 people can sit at a table for two next to the toilets and kitchen and a few feet from a bar so crowded and so loud you can't hear the person across from you. And after surveying a sea of open tables, as well as those on other floors, being told, this is it.\r
So with the ambiance of a bathroom stall in Times Square and comfort of a middle aircraft seat with the tray table down we ate. At this point the objective was simply to get out of there so we ate quickly, making a food rating unfair. Of note, there was a chocolate ganache added to an otherwise ordinary crème brulee. The service was prompt and polite and the only standout of the evening. \r
When all this is mentioned to the manager who was standing by the front door as we leave, we get not so much as an apology. Simply a blank stare. We got the message and won't be back.\r
more