Their billing is so bad that my water has been cut off twice this year. No reminders and if you're late by 1 in a half weeks, you're cut off....period.
I'm starting the auto pay feature as of now. We'll see if this actually works. They love to hold onto your bills so that they can charge late fees as well.
Wish we could pick water companies just like you can pick Electric out here.
Good luck.
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