I called Dental Bliss because I am a HUGE Dental phobic. I was in need of a cleaning, I hadn't even been to the dentist for 8 yrs. I explained this to them in great detail. The lady was very nice and understanding. She never made me feel that I was wrong or bad for not going before and said she was proud of me for calling. (That made me feel better). She explained what would happen when I got there, x-rays and an exam. Then asked if all that was ok with me. When I got to Dental Bliss, Melissa met me at the door, and called me by name. That has never happened at ANY other doctor's office I have ever visited. She showed me around, and she must have picked up on my nervousness because she stayed with me, I didn't even have to wait, Melissa introduced me to Marti, made sure I was comfortable and even asked me if it was ok for her to step out. Marti and I talked for a few minutes then she started the x-rays, they went quickly. After those were all finished Elizabeth came and asked if I wanted a hand and arm massage as Marti completed the exam. Really, how do you turn that down? Those two Ladies actually made this visit fun, the massage felt wonderful and really did help to ease my nervousness. Because of MY neglect to my teeth (my words not theirs) I am in need of more than a cleaning. Dr. Garner came in explained in more detail and very patiently answered all my questions. I was not scolded as I had been expecting. I even scheduled to have the work that is needed done. Thank You Dr. Garner and Ladies for your understanding! I actually look forward to seeing you soon.
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