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Service & Product Left a Bad Taste... - Review by citysearch c | Kat's Cakes & Kester Cake

Kat's Cakes & Kester Cake

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Service & Product Left a Bad Taste... 5/23/2011

Kat's Cakes was the worst decision we made in planning my daughter's wedding. Kat and her mom were real nice until they got my money and then its too bad...you get what we give you! We ordered a cake with lots of black fancy scroll work and no flowers...we got a plan white cake...they scrolled a little bit of decoration on it when they arrived on site...late. Then they grabbed some of OUR flowers at the wedding and placed them ON the cake! Also, we paid in advance for a special silver cake stand...NO SHOW day of the wedding. It took numberous phone calls and showing up three times in person before they agreed to refund the $75 we paid for the cake stand. Then the groom's cake at a large additional expense looked like crap!! No one would even cut or eat it! Plus they misspelled the words on it! This whole experience left a bad taste in my mouth...I won't be back and I suggest you look elsewhere. Big promises...no follow through. more
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