Kat's Cakes & Kester Cake

Kat's Cakes was the worst decision we made in planning my daughter's wedding. Kat and her mom were real nice until they got my money and then its too bad...you get what we give you! We ordered a cake with lots of black fancy scroll work and no flowers...we got a plan white cake...they scrolled a little bit of decoration on it when they arrived on site...late. Then they grabbed some of OUR flowers at the wedding and placed them ON the cake! Also, we paid in advance for a special silver cake stand...NO SHOW day of the wedding. It took numberous phone calls and showing up three times in person before they agreed to refund the $75 we paid for the cake stand. Then the groom's cake at a large additional expense looked like crap!! No one would even cut or eat it! Plus they misspelled the words on it! This whole experience left a bad taste in my mouth...I won't be back and I suggest you look elsewhere. Big promises...no follow through. more

I have been so happy with my experiences at Kat's Cakes they have done everything from my wedding to my Children's Birthday's. They have always done a great job of working with me and have made suggestions that have made the cakes I requested even better than I expected. Pros: The Product, The Taste, The Service more

I also used Kat's Cakes fo rmy wedding. My rum cake was dry and wasn't what I envisioned as a rum cake. But I figured you know..it happens. I ordered my anniversary cake 2 weeks before my one year anniversary. I went in to pick it up and it wasn't done. Okay..I thought things happen. I went back two hours later and they had a cake for me. I asked them to quote a price for a cake. They gave me a quote and said they could do it. I told them I needed to talk to my husband. I called in to order the cake and left a message. No one called back. When I called in the next day to order, I was told they couldn't do it, were booked solid for the whole month and were working on a major project. I thought what the heck..it's for 20 people and you said you could do it. I was very disappointed. It seems their success is getting to Kat and her mom. People do talk...this isn't the ""bay area."" You might not need my business today. But you may be begging for it tomorrow. more

After I was surprised with a cake here I found it was terrible doing business with them. They changed our order without consulting and in the end the cake was DRY. It was an expensive lesson. They have a great location which is unfortunate for people who are lured in by their bright sign, but time after time I have heard they have poor service and less than impressive cake. BEWARE Pros: Cake supplies Cons: Dry cake, Customer Service Poor, Expensive more

Now I know Kat?s Cakes can make some beautiful cakes. I?ve seen the pictures. They can make some tasty cakes. I?ve tasted samples. These reasons are why we chose them to make our wedding cake. Out of all our vendors, we were actually least worried about them. We explained our idea for our cake with Sarah (Kat?s sister). We also provided pictures and explanations of what we did and did not want. It wasn?t too complicated. My wife and I were convinced our wedding cake would be beautiful. Pros: They have the potential to make nice cakes. Cons: Not what we wanted, bad customer service, no reimbursement more