We went to Johsua Scoville and Kevin Picketts to refinance our mortgage. Long story short- We were told we would get a refund of 2356.20 from our past loan when we refinanced with them. AFTER we signed all the paperwork and AFTER the waiting period was over, we received email that instructed us how to go abotu getting our refund. Well you guessed it. NO REFUND! They did give us 1,000 dollars and an"" I'm sorry."" We assumed they knew what they were talking about and they didn't. The kicker was that the refund program ended 2 years previous. I guess being a professional doesn't mean much to some people.
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