I am writing this because i read so many terrible reviews. I have been taking all of my animals here for at least 7 years now. Every time I go the staff is very friendly, and kind, and seem legitimately interested in my dog and even my 4 year old who comes with me when I go. All of our cats and dogs have been spayed/neutered by this animal hospital and I have never had any of the negative experiences spoken about here. Honestly, I have had at least 10 animals with surgeries here and no bad infections or anything.
The only reason this facility is not getting five stars is because, my dog Isis had lung cancer (i think) she had gotten an x-ray and they told me she had a huge mass on her back. My dog's lung had collapsed and she couldn't breathe. They charged me to re-inflate her lung and she was hospitalized for 3-4 days. They warned me that it might not permanently fix her problem, and i may want to consider putting her down. I was DEVESTATED. I spent about $1,500 on her surgery and everything. Well VERY unfortunately she got very sick again. I went to the Golden State ""Humane society"" and they refused to put her down (i went there because they only charged 25 dollars as opposed to $250 since she was an 80 lb dog). Her tongue was blue and she was breathing so hard and fast since her lung had collapsed again. She couldn't even lay down. She had been sleeping standing up when i got up that morning; and she would definitely had died that evening. But i couldn't live with myself if she suffered like that another minute. So I drove back to AAA and begged them to please give me a discount. The Vet was very nice and understanding (Dr. Bashai) but he said he could not give me a discount. So i had to pay another $250 dollars. It was very sad, but he was very appropriately solemn and gave me some time alone with my dog when she was gone. And i felt like he was comforting and sympathetic.
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